Wondershare Movie Story FAQS
How to insert the narration/add a piece of music onto a specified photo?
It's advisable to insert narration/add music under Time Line Mode.
1.Insert narration to a specified photo:
A. First, switch to Time Line Mode and move your cursor to the desired position in Audio Track3, then right click to bring up a right menu and choose "Insert Record". Note that "Insert Record" item would be activated only if you have already added a record.
B. In the resulting dialog box, press the red button to start record. When the narration is done, click "Stop" button. Before add it to the slideshow, you can preview it through "Play" button.
2.Add a piece of music to a specified photo:
A.Under Time Line Mode, according to the specified photo, locate your cursor in the desired position in Audio Track1 or Audio Track2, then right click to bring up a right menu and choose "Add Music" or "Insert Music", afterwards, select music files in the pop-up browse window, click "Open" to add selected music file(s). After that, you could see the added music is represented by a rectangular bar with their names on it. The longer is the bar, the longer duration the music will have.
B.If the music is too long for you, just double click on the bar to pop up the "Edit Music" dialog box and trim the music length there.
3.Do note that you can adjust the position of narration or music as long as you are not satisfied with their positions through dragging the corresponding rectangular bar.
How to edit music to shorten it?
Under Story Board Mode, double click the music file name, likewise, under Time Line Mode, double click the rectangular bar representing the music file in Music Track, both bring up the "Edit Music" dialog box, in which drag the pointers to set the start point and end point. Before saving the music, you can preview the trimmed music. If you are not satisfied, adjust the pointers as you wish or you can even reset the pointers to do it again.
How to edit music to shorten it?
Under Story Board Mode, double click the music file name, likewise, under Time Line Mode, double click the rectangular bar representing the music file in Music Track, both bring up the "Edit Music" dialog box, in which drag the pointers to set the start point and end point. Before saving the music, you can preview the trimmed music. If you are not satisfied, adjust the pointers as you wish or you can even reset the pointers to do it again.
How to make the specified music and multiple photos to sync?
Synchronizing in DSB is easy. You can adjust the durations of photo to suit the length of music or trim the music to be consistent with multiple photos. It's recommended you do these both under Time Line Mode. So switch to Time Line Mode first and make the specified music and multiple photos stand on the same beginning line. To do so, simple drag the photo thumbnail and the rectangular bar to align by the left side. Then:
1.Adjust the durations of multiple photos to suit the length of music
Drag the right end of each photo's thumbnail to increase their durations until the total duration is identical with the length of specified music.
2.Trim the length of music to be consistent with multiple photos
Calculate the total duration of multiple photos approximately. Then double click the rectangular bar representing music to bring up the "Edit Music" dialog box, in which trimmed the music to the length same with duration of photos. Click "OK" to return to Time Line Mode, adjust the length of music to be exactly the same with the multiple photos by dragging the right end of the rectangular bar representing the trimmed music.
Why can't I add some types of video to my slideshow?
Whether or not can you add a type of video to the slideshow depends on which decoders you have installed in your operating system. For example, if you have installed decoders for mpg files, you can surely add mpg video files to your slideshow. However, if you have not, we are sorry to tell you that you should install corresponding decoders first. Here, it's advised that you install the free K-Lite Code Pack. Click here to download. Besides, there are probably other situations, e.g., sometimes a mpg file is not really a mpg file because file name extension could be changed easily. If necessary, you could detect the file before importing to the application.
Why the created movie file has bad audio/video synchronization?
There are many reasons may cause this. However, the quality of created video mainly depends on the source file. Generally, if you have added a video file with bad synchronization, you may probably encounter serious sync problem while creating any format of video. It's strongly recommended you use the video with good audio/video sync. Second, codec clashes are also common causes for this problem. If you always created video out of sync, we would suggest changing your codec to such as K-Lite codec pack.
You can download it at this link:
http://download.flash-slide-show.com/userneed/klmcodec357.zip
Sure. You can customize your menu. First edit your DVD menu until you are satisfied with it and then save it as a template into the Custom category for using next time. To customize a DVD menu, you can set its background as Image or pure color, change the control button style, add/edit frame and add text in work area and more. Finally, save this DVD menu as a template.
I have four slideshows, but there are only two frames on the menu, how can I let all my slideshows appear on the menu?
In your case, you will have menu with 2 pages. You could go to the second page by the button "Next Page" located at top of the menu work area.
However, you can absolutely let all my slideshows appear on ONE menu page. You may need to add more frames to the menu, please follow instruction below:
Click "menu" tab to enter the menu tab page, right click on the background of the menu, then select "add Frame" in the right menu. You can only add one frame every time. So operate as many times as you want until all your slideshows are included. Notice that you could adjust the size of the frame so as to add more frames to the menu.
How to remove the menu and play multiple slide shows one by one continuously?
By default, if you burn a disc and playback the disc, our program will return to the menu to let you make a selection to play specific slideshow when previous slideshow completes. If you intend to let all the slideshows play throughout automatically, please follow the instructions to remove the menu:
1. Click Create tab on the main interface.
2. Click Options, there will be a new window.
3. Check the option "Do not include menu and play the DVD continuously". If you change your mind, you can also select "Jump to menu selection when video plays completely".
Why is that the menu doesn't show up when I play back the disc?
You may have happened to enable "Do not include menu and play the DVD continuously" option in the "Output Option" dialog box during disc creating step. Please try to disable that option to see how it goes. If you like to choose a new slideshow when a slideshow stops, please check this option "Jump to menu selection when video plays completely".
I have customized many menu templates. Can I use these templates in the newly installed version?
Absolutely. For Wondershare Movie Story, the menu templates you have customized are stored under the installtion directory: MenuRes\Template\Custom\. If you want to upgrade the program to the newest version, you should backup the Templates folder to another location before installing the newer version. Please restore this folder after installation so that you can use your customized menu templates in the newly installed version as usual. By the way, all resource can be operated by this means.
When I play the burnt disc on my DVD player, the menu music is playing discontinuously. How could I solve it?
It pays to check as follows before a complex trouble shooting process.
1. Change another piece of music to see how it goes.
2. After conversion, please keep the application open; locate for the "Temp" file under installation folder, where the MPG resides. Play the MPG file with Win DVD or Power DVD to see how the menu background performs.
3. Provided the MPG plays well, it indicates the glitch is associated with burn process. Hence, you can use a DVD disc of fair quality to burn.
4. Slow down the burn speed as low as it allows.
How to set the TV Standard correctly in Wondershare Movie Story?
It is well known that PAL/SECAM and NTSC are video standards used in different countries. Nowadays, there are only three video formats around the world. But each one is incompatible with others. For instance, NTSC is used in North America, Canada and Japan; while most of other regions PAL/SECAM. To apply TV Standard in DSB, go to "Create" tab, and then select one of the following formats: DVD, HD-DVD, SVCD, VCD, MPEG-I Movie and MPEG-II Movie. Afterwards,click on button "Options" to open the "Output Option" dialog box. In the "General" tab, specify the correct TV Standard of your country. If you are not sure which one to choose, please click "Help" button, select your country, then click "OK" , the program will choose the TV standard for you.
When I get to burn project, this message appears "There is at least one blank slideshow, which results in failure to burn disc. Please delete the blank slideshow before burning". What's the matter?
If you have created many slideshows but forget to add any slide to some of them, the application will prompt you this message. Go back to check all your slideshows to see if there is slide in each of the slideshows. Please delete the blank slideshow before burning.
Does Wondershare Movie Story have any requirements about what discs to use while burning different format discs?
There is no special requirement to burn discs with our Wondershare program. Just as usual, use ordinary disc (CD-R, CD-RW) to burn VCD/SVCD, and useDVD+/- R/RW to burn DVD. However, we strongly recommend using DVD+/-R to write DVD disc. There is no doubt that burn with a disc of fair quality at lowerwrite speed.
The program keeps ejecting my disc and asking for "Please insert a blank CD". After I burnt my slideshow as a DVD, I found the audio was delayed and choppy. Why?
Solution 1: Insert the blank DVD before launching Wondershare Movie Story.
Close Wondershare Movie Story, and then insert a new recordable DVD (DVD+/-R). Wait for Windows Auto-detect feature to load. When Windows prompts you to takean action, cancel this. Now open Wondershare Movie Story and attempt your burn.
Solution 2: Make sure your DVD is compatible for burning with Wondershare Movie Story.
Wondershare Movie Story does not allow multi-session burns. If Wondershare Movie Story detects data existed on the disc, it will not allow you to burn to that DVD again. For best results, use recordable DVDs (DVD+/-Rs) instead of rewriteable DVDs (DVD+/-RWs). You can also try using a different brand of discs.
Solution 3: Just to be secure, close competing programs in the background in Windows.
After I burnt my slideshow as a DVD, I found the audio was delayed and choppy. Why?
In regard to the choppy music after burnt DVD, please refer the following suggestion:
1. Disable the option "Burner Settings", and select "Generate DVD files".
2. After conversion, please play VIDEO_TS with WinDVD or PowerDVD to see how it goes. Provided it plays well, it may be associated with burn process. By contrary, please contact us for further check.
3. Then burn the DVD image files with other burn program say Nero at the lowest write speed. Note that you should use a disc of fair quality, which allows higher write speed.
How can I get more copies of DVD from Wondershare Movie Story?
Wondershare Movie Story can only generate one disc at a time. For more copies, you have to make use of third-party burning application, say Nero.
1. Obtain the image files of DVD in Wondershare Movie Story first, and then burn with other burn program.
2. Or, there is 'Copy Disc' feature in Nero for your choice. You can get the copied disc directly from here by opening Nero. Locate Copy and Backup/Copy Disc then follow the instructions of Nero.
What can I do if it takes too long to burn a disc?
Wondershare Wondershare Movie Story is concentrating on outputting the high quality image, at the cost of slow burn speed. However, we would definitely improve it gradually. By the way, there is an option in Burn stage to set the burn speed as priority. Click button "Options" then switch to "Encoder" tab, move to Video Quality and tick the option Fast Encoding. In addition, it's highly recommended you close all unnecessary programs while burning your disc.
Why is the option "Burner Settings" grayed out and did not allow me to select?
First of all, check if your CD/DVD burner is installed correctly; Note that you can check this option only if you have installed at least one burner.
If it can work well with other programs, but the option "Burner Settings" in our program is grayed out, indicating the program doesn't recognize your burner.Chances are that your burner is out of data. Regarding such problems, please save the created DVD files or Image file to hard drive and then use third-partyburning program say Nero to burn.
Make it as the instruction below:
1. In the "Create" tab page, check the option "Generate DVD files" and/or "Generate Image file", and specify the output folder to save them.
2. For DVD files, two folders VIDEO_TS and AUDIO_TS will be created in the folder you have just specified; Play the files in VIDEO_TS folder with PowerDVD orother players to see if it works;
3. If it plays fine, please open Nero, click File/New/DVD/DVD video, and you will see the two same folders created by NERO and you can just drag all the files in VIDEO_TS to the Nero's corresponding folders and burn.
1. Lower the burn speed.
2. It is better to burn with DVD+/-R disc of fair quality.
Why does the Disc burning hang or quit halfway through?
Many reasons will cause this problem. Following instructions may be helpful for you, please check it one by one:
1. An overtaxed system can result in failed disc burns. If you may, please close the unnecessary applications, just to make sure your CPU utilization doesn't spike.
2. Unfortunately, incompatibilities between CD/DVD writers and different models of discs are common. In such case, please change another brand of disc to try. We usually recommend to burn with DVD+/-R at the lowest write speed.
3. Sometimes, it's advisable that save project as Image file and burn it with third-party software say Nero.
4. If the problem is still in the way, please email us the Log folder under installation directory for our further investigation and we will help you as soon as possible.
Why do I get the error message "Failed to create Disc Image"?
In conversion process, our program would identify the size of image file before saving to computer. If the disk is over loaded, you will be notified with the error message "Failed to create Disc Image". To avoid this kind of problem, you can specify another location having enough space. There also other reasons that would cause this error. Therefore, if the solution doesn't help, please offer us your latest error log files for our investigation. The usual path is C:/Program Files/Wondershare/Wondershare Movie Story/Log.
How to playback VCD, SVCD or DVD on my TV with a standalone DVD Player?
Insert the VCD, SVCD or DVD in your DVD Player and hit Play if the movie doesn't start automatically. Whether a VCD/SVCD will auto play or not on a standalone player is hardware dependent. It depends completely on the player. There is nothing that you can do to the VCD/SVCD itself to make it auto run or not. Some players will auto run all VCDs/SVCDs and some not.
